1Password

1Password has spent more than a decade as one of the most recognized password managers on the market, and in recent years it has expanded its portfolio into enterprise identity security: privileged access, shadow SaaS/AI discovery, and device management. This audit combines the product’s public documentation (official website, pricing pages) with verified user reviews on G2, checked in September 2026.

What 1Password is and who it’s for

1Password is a password manager for sensitive data (secure notes, cards, documents) available as a desktop app, mobile app and browser extension, with encrypted sync across devices. It competes in the same space as Bitwarden, Dashlane or LastPass for personal and family use, and with enterprise identity-management solutions through its Business/Enterprise portfolio. It’s aimed at both individual users and families as well as teams and organizations that need to control access to shared credentials, enforce SSO, and audit which applications their employees actually use.

What day-to-day use is like

The usual flow — generating, saving and autofilling passwords from the browser or native app — works smoothly and stays consistent across platforms, something user reviews consistently point to as one of 1Password’s strengths over cheaper alternatives. Watchtower adds a proactive layer: it scans the vault for weak, reused or breach-exposed passwords and suggests fixing them before they become a real problem.

1Password has also been rolling out passkeys, the standard replacing traditional passwords across a growing number of services, storing them alongside the rest of your credentials in the same encrypted vault.

The fine print: the 2026 price increase

What’s dominated the recent conversation about 1Password most is the price increase applied on March 27, 2026: the Individual plan went from $35.88/year ($2.99/month) to $47.88/year ($3.99/month), a 33% jump, and the Families plan rose from $59.88/year to $71.88/year. Billing monthly instead of annually adds a surcharge of roughly 25% over the prorated annual price. The most critical reviews since the increase focus almost entirely on price rather than on the product’s functionality, which continues to receive high marks on technical and usability grounds.

Business features: beyond the password manager

The Business plan adds SSO (Okta, Microsoft Entra ID), automatic user provisioning, granular per-vault access controls and activity logs, with mandatory annual billing (no monthly option). Beyond that, 1Password has built out an additional, separately priced portfolio of enterprise products: credential-free privileged access management (zero standing privileges), device-trust management, and a “SaaS Manager” that discovers unauthorized SaaS and AI applications employees use without going through IT — an increasingly relevant problem as generative AI tools proliferate in the workplace.

Security beyond the vault: recent incidents and industry posture

No password manager is immune to security scrutiny, and 1Password is no exception. In 2026, researchers from ETH Zurich and Università della Svizzera italiana published an academic study identifying 27 vulnerabilities spread across four major password managers — Bitwarden, LastPass, Dashlane and 1Password — ranging from vault-integrity issues to compromise scenarios under a malicious-server threat model. It’s worth clarifying what this is and isn’t: it’s not an actual breach or a known exploit against 1Password customers, but an academic research exercise covering the entire product category, the kind the industry typically uses to reinforce preventive patches. Separately, 1Password was indirectly affected by Okta’s support breach, which compromised its Okta environment; since that identity platform only managed internal, employee-facing applications, the company states it did not affect customer data. Both episodes are a useful reminder that not even security vendors are exempt from this kind of exposure, and that it’s worth following official security advisories in addition to product reviews.

Real user reviews

1Password holds a rating of 4.7 out of 5 on G2, with more than 1,500 reviews, and a similar figure on Capterra. On Trustpilot, with more than 12,000 reviews, the rating sits somewhat lower (around 4 out of 5) — a common pattern, since Trustpilot proportionally attracts more support and billing reviews than specialized B2B platforms like G2. Users repeatedly highlight the polished interface, cross-platform reliability, Watchtower, and support described as fast and responsive even on that channel. The most repeated criticism pattern after the 2026 price increase doesn’t question the product’s functionality, but rather whether perceived value still justifies the cost versus notably cheaper alternatives like Bitwarden.

Frequently asked questions

Does 1Password have a free plan? No. It offers a time-limited free trial, but there’s no permanent free plan like some competitors offer.

How much did the price increase in 2026? The Individual plan rose 33%, from $35.88/year to $47.88/year, and the Families plan from $59.88/year to $71.88/year, effective March 27, 2026.

Is it compatible with passkeys? Yes, 1Password lets you generate and store FIDO2/WebAuthn-compatible passkeys alongside the rest of your credentials.

What’s the difference between the Business plan and the privileged access management products? The Business plan covers SSO, provisioning and vault control for the standard password manager; privileged access management (PAM) and SaaS Manager are additional products in the enterprise portfolio, quoted and purchased separately.

Methodology for this audit

This analysis is based on the product’s public documentation (official website and pricing pages) and on verified real-user reviews published on G2, checked in September 2026. It doesn’t replace our own exhaustive long-term testing with an active account in a real business environment. You can read more about how we work in our editorial methodology.